Welcome to Jalosome.ch!

This page is a landing page dedicated to the promotion of Jalosome products. The site is managed entirely by Elixi International, which is authorized to use the Jalosome trademark.

The main function of this page is to present our products and redirect users to our official e-commerce, Elixi International Store.

At Elixi, we take your privacy seriously and are committed to being transparent about how we handle your personal information.
In line with current regulations, we want to make sure you understand why, how, and under what conditions your data is collected, used, stored, and protected.
This privacy policy is provided exclusively for the website and includes mandatory content under the Swiss Federal Data Protection Act (nLPD) and the European Regulation 2016/679/EU.

Who we are
ELIXI International SA operates on the European and international market in cooperation with its subsidiaries. With regard to the data processing carried out during browsing, it plays the role of Data Controller. In order to fulfill your requests, some of your personal data may be transferred to our foreign subsidiaries. The transfer of your data is carried out with due safeguards and the exercise of your rights is guaranteed.

You can contact us at the following addresses:
Tel: +41 (0)91 6822040
e-mail: info@elixi-int.com
Address: Vicolo Oldelli 12, 6830 Chiasso (TI)
You may also contact our DPO at: dpo@elixi-int.com

What data do we acquire
In the course of navigation
The computer systems and software procedures used to operate this website acquire, in the course of their normal operation, certain personal data concerning you, the transmission of which is implicit in the use of Internet communication protocols.
This category of data includes IP addresses or domain names of the computers used by users connecting to the site, the URI (Uniform Resource Identifier) notation addresses of the requested resources, the time of the request, the method used in submitting the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (successful, error, etc.) and other parameters related to the user’s operating system and computer environment.
More detail in relation to the tools used and how they work is provided at cookie section

For what reasons we collect them

When	For what reason	Under what conditions
As a result of interaction with digital content published social media advertising campaigns on platforms such as Facebook, Instagram, Twitter, LinkedIn and others to promote products or services through sponsored ads Data and metadata generated or transmitted by browsing protocols. In some cases, data related to social accounts	To derive anonymous statistical information on the use of the site and to monitor its proper functioning	Legitimate interest of the company to verify and improve the user experience and functionality of the site, as well as to the presidium of the established levels of security (art.6.1 lett f in GDPR)
	Monitor the operation of the website including for the purpose of maintaining and policing security levels	Comply with the burdens related to the secure management of online environments and traffic (art.6.1lett.c in GDPR)
	Allow integration with social platforms linked to the site (e.g.googleMaps, Instagram, etc.); Keep track of user preferences and habits, including for the purpose of preparing targeted offers and/or sending commercial communications	Only in the presence of expressed consent with the system features for managing cookies or configurations of User preferences (art.6.1 lett.a in GDPR)

How we manage them
The entire online environment is hosted on European datacenter infrastructure that is also kept up-to-date and manned to prevent the loss, compromise or unauthorized disclosure of your personal data.
Secure development environments (WordPress) and secure sharing modes (https and api) between the applications used are employed in order to be able to use your personal data in a secure and controlled manner; in no case are automated decision-making processes employed.
Access to the information collected is regulated in accordance with the principle of minimization.
We control the retention time of data in order not to keep it longer than necessary.

How long do we keep them
The storage of your data is set:
For cookies and tracking systems, because of the different tools used, for the periods highlighted at the cookie policy
Additional preservations may be determined in the presence of litigation, defensive needs, investigations or in order to satisfy legitimate requests from competent Authorities.
Where we store them
Data acquired through the site are stored in secure digital archives in the European territory, no extra-EU transfer is planned

How we protect them
We use personnel trained and qualified in the secure handling of your information;
We adopt tools that allow you to change your choices regarding the use of your personal information, if provided
All of our systems include measures to prevent unauthorized access and loss of information integrity, among others:
We provide selection criteria, in the selection of suppliers and external collaborators, based on compliance with appropriate levels of safety.
We oversee access to our systems and applications with the use of strong authentication systems and profiling of user access levels to systems
We test the effectiveness of our technical and organizational measures over time
The navigation, exchange and transmission of information takes place with the use of appropriate systems to preserve the confidentiality, integrity and availability of collected data (encryption of information in transit and at rest).
Our systems are manned in order to prevent compromise, loss, or unexpected use of our online systems
We verify the maintenance of established security levels over time

With whom we share them
Your personal data may be disclosed to:
Internal staff of our organization,
Our trusted collaborators, particularly in relation to handling requests received from the contact form
Internal staff to our selected suppliers chosen in relation to guarantees of security and responsibility in processing
There is no uncontrolled disclosure of its information. The modes of communication are manned.

How can you protect your rights
It will always be possible to exercise rights such as: access to personal data, their rectification or deletion, restriction of their processing or opposition to the same, without formalities, by contacting our official contact channels or by writing to:
e-mail: info@elixi-int.com
e-mail: dpo@elixi-int.com
We will take care to respond to your request as soon as possible and in any case for a time not exceeding 30 days from the request. This time limit may be extended in case of particular if of the same by giving you feedback; this time limit may be extended by possible additional two months in case of particular complexity and number of requests.

Rights of Grievance
If you fail to comply with the request or if you believe that your data is being processed in a manner contrary to applicable regulations, you will always be able to lodge a complaint with the competent Supervisory Authority:
Data protection breach notification for third parties (admin.ch)